Thank you for reaching out to bp.
Thank you for reaching out to Castrol.
Please provide us with some more details so we can best service your enquiry.
What does your request relate to?
Please tell us more about your request
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Driver's Full Name
*
*
Product Restrictions for Card
*
*
Do you want Odometer prompt?
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Make / Model
*
*
Vehicle Color
*
*
Vehicle Registration Number
*
*
Product Restrictions for Card
*
*
Do you want Odometer prompt?
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Card to be reissued?
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Card to be reissued?
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
ABN
*
*
Invoice issue date
Invoice Amount
*
*
Last 5 Digits of a BP Plus Card
*
*
Provide New Address
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
ABN
*
*
Invoice issue date
Invoice Amount
*
*
Last 5 Digits of a BP Plus Card
*
*
New Email Address
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
ABN
*
*
Invoice issue date
Invoice Amount
*
*
Last 5 Digits of a BP Plus Card
*
*
Contacts to be added
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
ABN
*
*
Invoice issue date
Invoice Amount
*
*
Last 5 Digits of a BP Plus Card
*
*
Contacts to be removed
*
*
All ABN updates require new accounts to be created - please visit https://apply.bpplus.com.au/launch.aspx to create a new account.
All entity changes require a signed letter from company director requesting the change and an ASIC letter confirming the change. Once you submit the following request, an agent will be in touch to obtain these documents.
Customer or Account Number
*
*
New Business Name
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
User ID
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
User ID
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Invoice Period from
*
*
Invoice Period to
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
New Invoice Email Address
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
New Product Restrictions
*
*
Do you want Odometer prompt?
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
New Transaction Limit
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Transaction Purchase Limit -- Fuel
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Transaction Volume Limit -- Fuel
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Transaction Purchase Soft Limit -- Fuel
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Transaction Volume Soft Limit -- Fuel
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Transaction Purchase Soft Limit – Non-Fuel
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Daily Volume Soft Limit -- Fuel
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Soft Limit -- All Products
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Monthly Volume Soft Limit -- Fuel
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Do you want Odometer prompt?
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Payment Date
*
*
Amount Charged
*
*
Please note that all new account applications can be logged via https://apply.bpplus.com.au/launch.aspx
Business name
*
*
State/Territory
*
*
Estimated Monthly Litreage
*
*
.
Company Name
*
*
ABN
*
*
Application Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Amount Charged
*
*
Correct Amount
*
*
Site/Location
*
*
Transaction Date
*
*
Transaction Time
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Plus account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BPPlus.com.
Customer or Account Number
*
*
New Credit Limit
*
*
You may be contacted to provide a copy of the receipt related to your enquiry.
BP or Qantas Card Number
BP Rewards Email Address
*
*
Qantas Frequent Flyer number
Date of Transaction
*
*
BP Plus card number (if applicable)
You may be contacted to provide a copy of the receipt related to your enquiry.
BP or Qantas Card Number
BP Rewards Email Address
*
*
Qantas Frequent Flyer number
Promotion Offer
*
*
Date of Transaction
*
*
BP Plus card number (if applicable)
From BP Rewards Email Address
*
*
To BP Rewards email address
*
*
From BP Rewards Card
*
*
To BP Rewards Email Address
*
*
BP Rewards Email Address
*
*
BP or Qantas Card Number
Promotion Offer
*
*
BP Rewards Email Address
*
*
Check out our latest promotions details at https://bprewards.com.au otherwise fill out your details below for a call back to discuss.
Please note that all email address updates are required to be changed via the Rewards Portal. Please sign into your BP Rewards account and have a look at the user help guide tutorials in our FAQ section we’ve created to support you with performing various tasks using https://bprewards.com.au/help
If you are not an Authorised contact of the account, your request will be forwarded to one for validation of your request. Take greater control of your BP Rewards account and have a look at the user help guide tutorials in our FAQ section we’ve created to support you with performing various tasks using https://bprewards.com.au/help
BP Rewards Email Address
*
*
Old Phone Number
*
*
New Phone Number
*
*
If you are not an Authorised contact of the account, your request will be forwarded to one for validation of your request. Take greater control of your BP Rewards account and have a look at the user help guide tutorials in our FAQ section we’ve created to support you with performing various tasks using https://bprewards.com.au/help
BP Rewards Email Address
*
*
New Phone Number
*
*
If you are not an Authorised contact of the account, your request will be forwarded to one for validation of your request. Take greater control of your BP Rewards account and have a look at the user help guide tutorials in our FAQ section we’ve created to support you with performing various tasks using https://bprewards.com.au/help
If you are not an Authorised contact of the account, your request will be forwarded to one for validation of your request. Take greater control of your BP Rewards account and have a look at the user help guide tutorials in our FAQ section we’ve created to support you with performing various tasks using https://bprewards.com.au/help
If you are not an Authorised contact of the account, your request will be forwarded to one for validation of your request. Take greater control of your BP Rewards account and have a look at the user help guide tutorials in our FAQ section we’ve created to support you with performing various tasks using https://bprewards.com.au/help
Please note that a unsuccessful login attempt will temporarily block your account for 15 minutes. Should you still require assistance please submit a form for a callback to help resolve your enquiry.
Please ensure that you have the latest version of both your devices operating system and the app from the app store or google play. Should you still require assistance please submit a form for a callback to help resolve your enquiry.
BP Rewards Email Address
*
*
BP Rewards Email Address
*
*
BP or Qantas Card Number
Qantas Frequent Flyer number
Transaction Date
*
*
Site Location
*
*
BP or Qantas Card Number
BP Rewards Email Address
*
*
Date of Transaction
*
*
BP Plus card number (if applicable)
Please note, closing your BP Rewards account will result in your existing points being forfeited.
BP Rewards Email Address
*
*
Close linked bpme account
*
*
BP Plus Account / Customer Number
*
*
ABN
*
*
BP Plus Account / Customer Number
*
*
ABN
*
*
Promotion
*
*
Please note that your ABN needs to be the same across both QBR and BP Plus Account.
BP Plus Account / Customer Number
*
*
ABN
*
*
BP Plus Account / Customer Number
*
*
ABN
*
*
Transaction Date
*
*
Site Location
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Driver's Full Name
*
*
Product Restrictions for Card
*
*
New Pin Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Make / Model
*
*
Vehicle Color
*
*
Vehicle Registration Number
*
*
Product Restrictions for Card
*
*
New Pin Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Card to be reissued?
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Card to be reissued?
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
GST Number
*
*
Invoice issue date
Invoice Amount
*
*
Last 5 Digits of a BP Fuel Card
*
*
Provide New Address
*
*
Type Change
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
GST Number
*
*
Invoice issue date
*
*
Invoice Amount
*
*
Last 5 Digits of a BP Fuel Card
*
*
New Email Address
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
GST Number
*
*
Invoice issue date
Invoice Amount
*
*
Last 5 Digits of a BP Fuel Card
*
*
Contacts to be added
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
GST Number
*
*
Invoice issue date
Invoice Amount
*
*
Last 5 Digits of a BP Fuel Card
*
*
Contacts to be removed
*
*
All GST Number updates require new accounts to be created - please visit https://apply.bpfuelcard.co.nz/
All entity changes require a signed letter from company director requesting the change and a Companies Register letter confirming the change. Once you submit the following request, an agent will be in touch to obtain these documents.
Customer or Account Number
*
*
New Business Name
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
New Pin Number
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Payment Date
*
*
Amount Charged
*
*
Please note that all new account applications can be logged via https://apply.bpfuelcard.co.nz
Business name
*
*
Island
*
*
Estimated Monthly Litreage
*
*
.
Company Name
*
*
GST Number
*
*
Application Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
New Credit Limit
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Amount Charged
*
*
Correct Amount
*
*
Site/Location
*
*
Transaction Date
*
*
Transaction Time
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Invoice Period from
*
*
Invoice Period to
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
New Invoice Email Address
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
New Product Restrictions
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Vehicle Registration Number / Driver's Full Name
*
*
Full Card Number
New Transaction Limit
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Transaction Purchase Limit -- All Purchases
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Transaction Purchase Soft Limit -- Non Fuel (Shop)
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Transaction Volume Soft Limit -- Fuel
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Transaction Purchase Soft Limit -- Fuel
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Daily Purchase Soft Limit -- All Purchases
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Daily Transaction Count Soft Limit
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Monthly Purchase Soft Limit -- Fuel
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Monthly Transactions Soft Limit
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Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
User ID
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
User ID
*
*
Please note if you are not an authorised contact of the account, your request will be forwarded to one/company director for validation of your request. Take greater control of your BP Fuel Card account and have a look at the user help guide and video tutorials we’ve created to support you with performing various tasks using BP Fuel Card Online.
Customer or Account Number
*
*
User ID
*
*
Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
BPme Email Address
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Error Message
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Date of login attempt
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Device
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Device software
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Device software version
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BPme software version
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Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
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Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
BPme Email Address
*
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Site / Location
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Pump No.
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Date
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Time
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Error Message
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Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
BPme Email Address
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Site / Location
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Pump No.
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Date
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Time
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Error Message
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Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
BPme Email Address
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Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
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BPme Email Address
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Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
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BPme Email Address
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Date
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Incorrect Amount Charged
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Expected Amount
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Did you experience technical issues with the app.
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Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
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Date
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Did you experience technical issues with the app.
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Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
BPme Email Address
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Site / Location
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Pump No.
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Date
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Time
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Expected Amount
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Fuel Grade
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Did you experience technical issues with the app.
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Got a question? Our Virtual Assistant can help you navigate through Bpme via the app, assisting you with various tasks including managing cards, updating passwords, updating account details and more. Simply navigate to the more button then click on "Chat with us" to get started.
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Amount Paid
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How was payment made
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For all other FAQ on BPme Rewards please click the following link https://www.bp.com/en_au/australia/home/products-services/bpme/faqs.html.html#bprewards
There is no fee or charge for using BPme. If you see a pending $1 from bp on your banking statement this is because each time you load a nominated payment method or commence a Pay for fuel BPme transaction, you authorise a temporary pre-authorisation hold of $1 against that payment method. This $1 pre-authorisation is used to verify your card is active. The amount will be released back to you by your card issuer or bank around 5 to 10 days, depending on your card issuer or bank.
This is the option to use BP Points for dollars off at BP when paying for fuel from your car with BPme.
If you have a minimum of 500 BP Points, you can choose to use your points for dollars off on your next eligible transaction. If you choose to use your points, the applicable dollars off will be deducted from your transaction. If you decline, your points will not be deducted from your account for that transaction.
If you have a minimum of 500 BP Points, you can choose to use your points for dollars off on your next eligible transaction. If you choose to use your points, the applicable dollars off will be deducted from your transaction. If you decline, your points will not be deducted from your account for that transaction.
For details on how to load your digital BP Rewards card please visit the following link for guides on Android and iOS
https://www.bp.com/en_au/australia/home/products-services/bpme/faqs.html.html#bprewards.
https://www.bp.com/en_au/australia/home/products-services/bpme/faqs.html.html#bprewards.
Simply log into your BPme app and follow the prompts. Once you've accepted the updated terms and conditions, you'll automatically start earning points on purchases made with BPme. You will also get a digital BP Rewards card, which you can access anytime in the app to scan in store. You can use your BPme login details to log into bprewards.com.au
Product
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If your incident relates to damage which you are seeking compensation, please refer to the claims selection on this form.
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IF YOU ARE NOT AN EXISTING CASTROL CUSTOMER, please select the Prospective Customer Option.
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If you wish to return stock, a return fee may be applied. Once a claim is received & reviewed, it will be processed within the next 10 business days.
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Order Reference Number
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Delivered on
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If you wish to return stock, a return fee may be applied. Once a claim is received & reviewed, it will be processed within the next 10 business days.
Customer or Account Number
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Delivered on
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If you wish to return stock, a return fee may be applied. Once a claim is received & reviewed, it will be processed within the next 10 business days.
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If you wish to return stock, a return fee may be applied. Once a claim is received & reviewed, it will be processed within the next 10 business days.
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If you purchased a product from a retailer e.g. Repco / Supercheap, please contact the store directly.
Customer or Account Number
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Quantity
Batch No
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Delivered on
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Type of Change
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Provide New Address
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Customer or Account Number
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New Email Address
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Customer or Account Number
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First Name
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Phone Number
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Type
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Position / Role
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New ABN or GST Number
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Castrol Express Users Full Name
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Please note to submit an order with Castrol you can do this via Castrol Express. Alternatively submit your order to orders@castrol.com.au.Did you know that we have an online ordering portal? Castrol Express online, enables a faster, easier way to manage your Castrol Lubricant requirements at a time and place that is convenient for you. It is available 24/7 giving you total control when placing orders, viewing invoices and a range of Castrol support tools.
Express Query
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For technical queries, please contact our Technical Team on Castroltechnicalenquiries@se1.bp.com
If order is falling below our minimum order quantity of 40 litres/kilograms, a minimum order fee will be charged on the invoice.
To avoid this fee on future orders, please ensure your total order is 40 litres/kilograms or over.
To avoid this fee on future orders, please ensure your total order is 40 litres/kilograms or over.
If you wish to return stock, there’s a return fee per invoice. Once a claim is received & reviewed, it will be processed within the next 10 business days.
The card will be posted to the contact address on your account within 10 working days. Please advise in additional info if you require a different delivery address.
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The card will be posted to the contact address on your account within 10 working days. Please advise in additional info if you require a different delivery address.
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Card to be reissued?
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The card will be posted to the contact address on your account within 10 working days. Please advise in additional info if you require a different delivery address.
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Card to be reissued?
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The card will be posted to the contact address on your account within 10 working days. Please advise in additional info if you require a different delivery address.
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Card to be reissued?
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The card will be posted to the contact address on your account within 10 working days. Please advise in additional info if you require a different delivery address.
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The card will be posted to the contact address on your account within 10 working days. Please advise in additional info if you require a different delivery address.
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Full Card Number
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The card will be posted to the contact address on your account within 10 working days. Please advise in additional info if you require a different delivery address.
Customer Number
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Aircraft Registration Number
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Full Card Number
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Country
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Customer Number
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Aircraft Registration Number
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Full Card Number
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Country
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Customer Number
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Full Card Number
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Provide New Address
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Type of change
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Customer Number
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Full Card Number
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New Email Address
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Customer Number
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Full Card Number
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Contacts to be added
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Customer Number
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Contacts to be removed
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Customer Number
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All ABN or GST changes require a new account to be created. Please select the below region you require a new application for.
Australia:(Click here)
New Zealand:(Click here)
Australia:(Click here)
New Zealand:(Click here)
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Alternatively please visit myinvoice to request access (Click here)
Alternatively please visit myinvoice to reset details (Click here)
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Alternatively please visit myinvoice to reset details (Click here)
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Alternatively please visit myinvoice to retrieve invoices (Click here)
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Invoice period from
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Invoice period to
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Customer Number
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Qty
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Alternatively please visit myinvoice to raise dispute (Click here)
Customer Number
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Amount Charged
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Expected Amount
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Transaction Date
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Transaction time
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Payment Date
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Amount Charged
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Estimated Monthly Litreage
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Business Name
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ABN or GST Number
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Customer Number
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Customer Number
Fuel Grade
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Card Number
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Card Number
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Card Number
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All card orders require a completed order form - please visit
Australia:(Click here)
New Zealand:(Click here)
Australia:(Click here)
New Zealand:(Click here)
Is there anything more you want to tell us about your request?
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By submitting this form, you:
(a) acknowledge that you have read and understood the BP Privacy Policy; and
(b) accept and consent to bp using the contact details you have provided to communicate with you to answer your query, or resolve your concern.
(a) acknowledge that you have read and understood the BP Privacy Policy; and
(b) accept and consent to bp using the contact details you have provided to communicate with you to answer your query, or resolve your concern.
By submitting this form, you:
(a) acknowledge that you have read and understood the BP Privacy Policy; and
(b) accept and consent to bp using the contact details you have provided to communicate with you to answer your query, or resolve your concern.
(a) acknowledge that you have read and understood the BP Privacy Policy; and
(b) accept and consent to bp using the contact details you have provided to communicate with you to answer your query, or resolve your concern.
By submitting this form, you:
(a) acknowledge that you have read and understood the BP Privacy Policy for your region’s jurisdiction Australia or New Zealand; and
(b) accept and consent to bp using the contact details you have provided to communicate with you to answer your query, or resolve your concern.
(a) acknowledge that you have read and understood the BP Privacy Policy for your region’s jurisdiction Australia or New Zealand; and
(b) accept and consent to bp using the contact details you have provided to communicate with you to answer your query, or resolve your concern.
By submitting this form, you:
(a) acknowledge that you have read and understood the Castrol Privacy Policy for your region’s jurisdiction Australia or New Zealand; and
(b) accept and consent to Castrol using the contact details you have provided to communicate with you to answer your query, or resolve your concern.
(a) acknowledge that you have read and understood the Castrol Privacy Policy for your region’s jurisdiction Australia or New Zealand; and
(b) accept and consent to Castrol using the contact details you have provided to communicate with you to answer your query, or resolve your concern.